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Redbox is a RIP OFF! THIS COMPANY HAD BEEN CHARGING MY CARD WITHOUT ME KNOWING. I RENTED 2 MOVIES, RETURNED ONE MOVIE THE EXACT SAME NIGHT BECAUSE I DIDNT ENJOY IT AT ALL AND RETURNED THE 2ND ONE THE VERY NEXT DAY BEFORE 9PM AND THE COMPANY CHARGES ME FOR BOTH MOVIES 2...
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1.0
#1023451
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Was charged $146.28 for two xbox1 games when I don't even own a xbox1. I called my bank to fight it, but was still charged. I called redbox and told them I'm a 42 year old women that doesn't even own any type of gaming system and the games was rented in a different...
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Miss Betsy
Miss Betsy

That is an eye opening post ! I will never use RedBox and suggest you sue them in Small Claims Court . Call them and let the representative know that you intend to go to your ...

#1004336
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Is anyone else using redbox to rent movies? We rented 8 movies and had 8 failures to play. 4 trips to 3 different rebox kiosks. We received promo codes and a refund after the 3rd attempt to watch Life of Pets and Deepwater Horizon. We made sure to rent the new movies...
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1.7
I didn't like
  • Terrible customer service
#1000553
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Ive been ripped off, by redbox

Redbox
#1075770
1.0
Details
I rented 4 DVD 's, one if them got lost. I was charged 103$ for it. Simple math here, ive been overcharged and ripped off. I need to know,m how to get refunded.
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Redbox - Double charges

Redbox
#1069453
2.0
Details
They preemptively charge me when i rent 4 dvd's. Upon return of the dvd's, they charged me again. I called the customer service. I will get reimbursed in 72 hours but i feel like they are messing up with my money. It is not normal to charged a customer twice for the same service.
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Redbox - Mostly B movies

Redbox
#1060165
1.0
Details
Have stopped renting from Redbox. Mostly B movies or whats on Netflix.
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Value for money

Redbox is just a scam

Redbox
#1057148
1.0
Details
Never again will I rent from this company. I give chance after chance after being overcharged for movies that have been returned already or because the machine was faulty, or have only been out for one week and I end up paying full price. Now, a lawyer and BBB have been contacted. This is ridiculous.
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Customer service
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I had my account hacked from a red box kiosk. I only use 1 kiosk but some how my card was used in Montgomery Alabama . I live in alabaster Alabama . It was used to reserve 2 movies at 1:09 am. No one has my card but me so how can my card be swiped at a location in...
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#991334
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I rented a couple of movies in December for 2 days and returned them. After my movies where returned, I started noticing more and more charges. I called and spoke to an representative he confirmed that the movies had been returned and any preauthorization charge would...
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1.2
#986837
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I was charged for a movie that I returned a minute before 9pm. They said that I would get refunded but I never did. And why do they charge you $3.21 for a game rental of only one night? That's crazy. They should give you two days for that price. No one plays a game for...
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1.9
#986074
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Machines are down across town and movies cannot be returned. How convenient that they will keep charging me for movies that I cannot return. After waiting 30 minutes to talk with someone they admitted they had an upgrade that is causing issues. After urging they agreed...
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#983560
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Their cutomer service is horrible! They don' t care if they rip you off! They will lie about refunding money! Don't use their horrible ap to resetve movies! NEVER GIVE THEM YOUR CREDIT CARD NUMBER, they will rip you off!
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Anonymous
***ed about toddler snot

My complaint is not pointed toward Redbox. But toward the slime balls who can't clean the toddler snot off of the disks before they return them. Come on people! Stop being slo...

1.0
#982730
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Rented a game for my nephew who was over, put it in the ps4, and it was only playing music. I ejected the disk and looked closely. Someone had PRINTED out a copy of the face of the disk, Redbox barcode and all, and I guess glued it on this colt Ford music CD! I...
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1.2
#980315
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I called to updated my information because I owe redbox $money$ this is what haphappened let me start from the very beginning months ago i got 5 DVD,'s rented (on my card child support card might I add) for me and me boys to have a family night of popcorn and movies...
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offconsumerpissed
off***sumer***ed

"on my card child support card might I add"No other explanation needed. You have no job and use your kids as an ATM. It's just pathetic. Yeah, sure. You are pathetic. But what...

1.0
#968273
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