Redbox - Box not working
Nothing, still being charged for late movies
Redbox - Tomb Raider
Came to drop off movies but the box isn't working. Now I'm sure I'll get charged again even though this wasn't my fault. As a matter of fact I went to 2 different boxes
Redbox - Customer service is terrible!
Went to pick up my movie and the redbox is out of order. No problem I’ll just pick it up from another box and cancel the other one. Well, after 40 mins on hold when I called and over 20 mins on hold on the live chat I finally got it canceled! Such a joke! Worst customer service ever!
Redbox - Nothing water for 14 minutes with no one picking up the serv
I rented a movie adrift at the 24th location Sacramento Walgreens and receive Deadpool 2 which I watched last week
Redbox - I have an issue
I have been renting movies from u guys forever at Kroger in Clifton forge va and the machine is down now I will have to spend my holiday with no movie this is crap and I am not happy
Redbox - Pick avengers got Deadpool 2
Called three times. On hold over 20 min. No answer.
Redbox - They keep taking my money out and I already turned my movies in
They keep taking money off of my card I already turn my movies in like 2 weeks ago already
Redbox - Rip off
Rented two movies one didn’t work took them back next day you charged me double never rent again from you
Redbox - Horrible
I was charged for no reason, i call they tell me they are making sure my card is active, duh it is I use redbox every week. Then they tell me my money will be back on card in 5 days. Why??? Thats my money. Every one be carefull check your cards, I think they charge people thinking they dont pay attention.................
8/28/18 from 2:20 pm to 2:43 pm - used chat service for an unplayable disk. CS rep stated, "Hi my name is Carla, please give me one moment while I review your question." Carla never returned to the chat but kept me holding for almost 25 minutes. Carla was in...Read more
I didn't like
- No help at all from customer service
- Your foreign customer service or the unplayable disk
Do you have something to say about Redbox? What happened? What can we help you with?