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New Reviewer
I rented a few movies July 7.I returned them to the box by my house and there seemed to be a problem with the machine when the movies were being returned.I got my bank statement and just got charged $26.98 .They claimed one was never returned.They won't take the...
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64 comments
#1928001

Just got charged $34 for a movie I returned over two weeks ago. What can I do about this?

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ID
#193404 Review #193404 is a subjective opinion of poster.
Location
Crown Point, Indiana

Cant get my reserved movies

I tried 5 times to get my 5 movies. $14.95. Never got the movies . I better not be charged for any of this . You can check the surveillance at the kiosk at salem ohio Walgreens 44460. If I was charged for anything , I better be credited back. Thank You Lisa Guappone
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ID
#2728847 Review #2728847 is a subjective opinion of poster.
Location
Chicago, Illinois

Was not receiving awards

Was not receiving awards................................................................................

User's recommendation: Yes........................,,......

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ID
#2727356 Review #2727356 is a subjective opinion of poster.
Location
Houston, Texas
New Reviewer

I need a reply from my I ration earlier and my email is jvandegriffe@***e .com

We left on vacation and forgot to return a movie before leaving and we are back now can we still return it and how much will you charge us?
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ID
#2726871 Review #2726871 is a subjective opinion of poster.
Location
Edgar Springs, Missouri
Preferred solution
Just want to know if you will charge us daily for a move we forgot to return because we left for vacation and forgot about it. Can we still return
New Reviewer

Wrong disc in case

Someone took the barcode off the original movie and put it on a Cars disc. Was given a promo code for a feee movie ans theyre sending someone to take care of the issue

User's recommendation: 10/10.

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ID
#2685468 Review #2685468 is a subjective opinion of poster.
Location
Germantown, Maryland

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Issue with code

*** code doesnt work and you wont be able to talk to a real person.. scratched disks and money not returned. Sucks.
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ID
#2677713 Review #2677713 is a subjective opinion of poster.
Location
Monette, Arkansas
Preferred solution
Let the company propose a solution

Cant return redbox wont take disc

I was charged twice for a free movie. Because i tried 3 different red bixes to return the disc and it wouldnt take my disc 2 days in a row
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ID
#2661464 Review #2661464 is a subjective opinion of poster.
Location
Houston, Texas
New Reviewer
Update by user Jul 04, 2021

Company fixed the issue and I have been provided with product or service ordered.

Update by user Jul 04, 2021

Late fees NEVER on emails charged card after 7 business days doesn't exist. Sucker robbing company but list Kate fees for reading do y'all can Robb customers.Fuck Redbox and but. Them all down like my money burning when I pay this $35 dollar late fee.ive promoted I've...

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1 comment
#2030640

"Covid distracted..." Pay your late fees

Resolved
ID
#2655741 Review #2655741 is a subjective opinion of poster.
Location
Cockrell Hill, Texas
Product
Redbox Dvd Rental Vending Machine
Pros
  • I can find movies to watch for myself
  • Fuck pros
Cons
  • Over charged
Loss
$35
Preferred solution
Let the company propose a solution
New Reviewer

Bad dvd

Need help with dvd not working need credit..,,,,,,,,,,,,,,,,,,,,,,,?????,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
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ID
#2638503 Review #2638503 is a subjective opinion of poster.
Location
Sioux Falls, South Dakota
Pros
  • Affordable movies
Cons
  • Too difficult to contact
Loss
$6
Preferred solution
Full refund
New Reviewer

Double charge

This is not the first time that yall had double charge me for movies Ill rent a Lot of movies from your so I would like to have this fixed
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ID
#2611531 Review #2611531 is a subjective opinion of poster.
Location
Plano, Texas
Service
Redbox Movie Rental
Pros
  • Affordable movies
Cons
  • Great service
Loss
$11
Preferred solution
Full refund
New Reviewer

Movie not disbursed

Was paid, movie didnt come out Chaos walking ! I used my promo and transaction did go through !! I would like an email to update me, thanks
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ID
#2604197 Review #2604197 is a subjective opinion of poster.
Preferred solution
Full refund
New Reviewer

HORRIBLE RIP OFF

Redbox - HORRIBLE RIP OFF
So for the past few days Ive been being charged for different amounts and I have yet to have rented a Redbox movie in months called contact customer service and theyre arguing with me stating only one charge was charged however I sent an attachment showing proof that I was charged over $32 I dont know why I was told the supervisor would be contacting me nobody has contacted me my card was stolen I had reported this and for some reason they want to keep my money do not rent from here

User's recommendation: GO SOMEWHERE ELSE.

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ID
#2602754 Review #2602754 is a subjective opinion of poster.
Service
Redbox Movie Rental
Loss
$41
Preferred solution
Full refund

Got charged for a movie that I did not get

Git charged twice for a total of a 1.60 but if cost me 31.80 cause the charge you posted over drafted my account and didn't even get the movie
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ID
#2592012 Review #2592012 is a subjective opinion of poster.
Location
Monroe, Georgia
New Reviewer

Got charged $46 for returned movies

I returned three movies then was charged $46 for them when I was looking at my online banking we had stoped renting movies because it happened to us before

User's recommendation: Watch ur account.

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ID
#2582499 Review #2582499 is a subjective opinion of poster.
Service
Redbox Movie Rental
Pros
  • Quick and easy movie rentals games as well
Cons
  • Fraud charges
  • Too difficult to contact
Loss
$46
Preferred solution
Full refund
New Reviewer

I can’t watch my movie

I can't watch movie after I paid for it and I call Redbox and everyone I talk to can't help me and want answer any of my questions. I even hear a rooster crow in back ground. This place is a fraud and I want my money back!!!!

User's recommendation: Don't ever rent rom Redbox.

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ID
#2578981 Review #2578981 is a subjective opinion of poster.
Loss
$3
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Why I payed a out of order movie

I was coming to the redox and I payed it online its call bad moms Christmas and I was late so I only got three movies
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ID
#2552975 Review #2552975 is a subjective opinion of poster.
Location
Wickenburg, Arizona
Service
Redbox Movie Rental
Pros
  • Prices of the movies
Cons
  • Lack of availability in certain locations
Loss
$6
Preferred solution
Apology

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