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Red Box suck. Over 1/2 the time the moves don't play.

Customer service sucks and there updated site won't let you pick where to pic up a movie. Getting crappier all the time

Product or Service Mentioned: Redbox Website.

Reason of review: Damaged or defective.

Company wrote 0 public responses to the review from Aug 20, 2016.
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Same problem. I Hate the new website layout.

The "in your bag" pre-pay thing is not what I want to do. The old site would have a button to click on that said "find near me" You would then know if it wasn't at a certain location.

Now it has "favorite location" and says that EVERY movie I pick out is at that location. - They aren't.

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