Redbox return policy
Have you been reveicing Redbox return errors ?I atttempted to return three DVD's and after the first one received an error message that the "box can't hold any more discs".
Redbox is now charging me additional days for the other two CD's even though i attempted to return them on time. This is the second time i have attempted to return discs with a "problem" on the device and additional charges to my credit card.
Not a good customer experience but certainly a way for Redbox to increase their revenue.See picture below for the specific error message on the Redbox device.
This person wrote the review because of problems with payment at Redbox and attached a photo. Reviewer claimed that he or she lost $20 and wants Redbox to offer any options to resolve the issue.
The most disappointing in user's experience was overcharging due to an error on their equipment. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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