Product: Redbox Movie Dvd Rental Clear all filters (47 of 47 reviews match)
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Within the last 6 months or so I have rented movies three different times only to notice that the movie I rented was not the one that was actually in the box rather a movie from home that someone had taken and reattached the sticker to. I called Redbox and was given a...
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1.7
Redbox Bethune, South Carolina
Product
Redbox Movie Dvd Rental
#1108948
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We have rented from RedBox for years. There have been a couple times there were issues with the vending machine. But I have never had a poor experience with their support. We accidentally thought we had returned a movie when we had not. My wife called them to see if...
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Anonymous
David smith

Well I'm glad they helped u I got stuck paying 3 times what it was worth.

4.6
Product
Redbox Movie Dvd Rental
#1093034
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34 by redbox so I wake up and call redbox before I call my bank and they say that is not refundable and hang up so I call my back the transaction is pending but they can do anything until redbox clear the balance. I told them why the heck y'all gonna let a company...
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1.0
Product
Redbox Movie Dvd Rental
#1092546
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Redbox - Refund

#1090976
When return movies am i refunded.
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Redbox - Misleading the public

#1075875
2.1
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They list on there website that the dvd will be released on 7-11-17 And when you go to rent the movie. Its changes the date till 8-9-17. Redbox has done tbis a couple dozen times. Refbox also like to remt a movie that they say it new. And it reality the movie has been out for years.
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Redbox is just a scam

#1057148
1.0
Details
Never again will I rent from this company. I give chance after chance after being overcharged for movies that have been returned already or because the machine was faulty, or have only been out for one week and I end up paying full price. Now, a lawyer and BBB have been contacted. This is ridiculous.
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Redbox Movie Dvd Rental Review

#998755
1.0
Details
Redbox stole me and my wifes money. Charged $81. For 3 *** movies eventhough they were returned and requested more money to refundonly $30 our money. So they kept the *** movie and still stole our money. Will never go to redbox the steal and they are Donald Trump supporters.
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Advertised vs Delivered
Customer service
Delivery Service
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website
Don't rent movies from red box I have been trying to return 2 movies for 3 days and the machines in shop rite in Liberty NY and Monticello NYalso the Wal-Mart in Monticello NY won't allow me to return them it allows you to take them out but not return and they expect...
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1.0
Product
Redbox Movie Dvd Rental
#1087710
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Happens every time I go to pick up or return a movie. I rent on-line. Great concept but useless if I show up at the kiosk to rent or return and someone is there casually scrolling through the movies. What should be a 30 second transaction becomes upwards of 10 minutes...
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4.2
Product
Redbox Movie Dvd Rental
I liked
  • Prices of the movies
I didn't like
  • Waiting behind people who walk- up to shop
#1087250
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Katy, TX rented movie online with cc. Went to the location and swiped card but machine said no movie. I called redbox when I got home and they could see the movie I did not pick up but would not credit back my card. Instead they would give me a movie "credit" which was...
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1.6
Product
Redbox Movie Dvd Rental
#1086941
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So now Redbox has taken to double billing accounts. I rented two movies. I returned them the following day (before 9pm - the allotted time before they cycle out again). They billed my account for the rentals. That was fine. But then they billed my account again for the...
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Anonymous
Angela David smith

They suck,, once they have your card number they can go in to your account at anytime and charge it. Its ***

Anonymous
Rachel Hall

Redbox has billed me $40 this month for movies that I returned ON TIME. And told me "rest assured, we have it documented". They are thieves.

Product
Redbox Movie Dvd Rental
#1083536
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REDBOX STOLE FROM MY BANK ACCOUNT AND ADMITTED THAT IT WAS A PREVIOUS TRANSACTION THAT WAS NOT PAID FOR A COUPLE OF WEEKS AGO. ON TOP OF THAT THEY CHARGED ME TWICE FOR ONE MOVIE. THEY LOVE TO TALK OVER YOU. I HAD TO TELL HER "SHUT-UP" A FEW TIMES JUST TO TELL MY POINT....
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1.0
Product
Redbox Movie Dvd Rental
#1082133
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so done with redbox. Soon people wil find out their shady business and nothing but a scam, its OK though karma will come ten fold. If you come to redbox make sure your not a day late and make sure that you put your email in that way you can get reminders and you will...
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Product
Redbox Movie Dvd Rental
#1080101
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My husband was got sick. Then, much rain. The 2 times I was able to make it to closest Redbox, it was full. 1st time since 2009 we request courtesy credit, we were told $5. Gee, Thanks..
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Anonymous
Smatski

I'm not sure what your husband's being sick or "much rain" has to do with anything.You've only had this one problem in all these years and they paid you for an extra rental or...

2.7
Product
Redbox Movie Dvd Rental
#1073938
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