Manufacturer: Redbox Category: Dvd Rentals Clear all filters (30 of 30 reviews match)
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I rented a movie on 4-7 and returned it on 4-8 and rented another movie. Three weeks later they are telling me the movie that I rented on 4-7 they never received it. I told her I returned it at the same box we rented the 4-8 movie and all she could say was sorry we did...
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1.0
Product
Redbox Movie Dvd Rental
I didn't like
  • Charged when kiosk is defective
  • Bad customer service
  • Overcharging due to an error on their equipment
#1040590
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I have been renting from Redbox for 5+ years, lost two movies in my car ONE TIME and I get this $52 charge on my bank account. One of the movies I had intended to return for an exchange because of the terribleness of it, I believe many agree with me, was 'Compadres'....
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Anonymous
Jim Bob Cooter

The lost DVD policy is very clear. You're an *** for losing the movies--don't blame Redbox.

1.0
Product
Redbox Movie Dvd Rental
I didn't like
  • No customer service review on their website
  • Customer service
#1031112
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Per my conversation with RedBox representative on 3-31-17, I asked them to please CANCEL my order and do NOT charge my credit card because I went to their Harris Teeter kiosk to pickup my order and their machine told me I could not pick up the DVD that I had ordered...
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2.1
Product
Redbox Movie Dvd Rental
I didn't like
  • Did not deliver the dvd i ordered and refused to refund
#1028457
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Redbox Movie Dvd Rental Review

#998755
1.0
Redbox stole me and my wifes money. Charged $81. For 3 *** movies eventhough they were returned and requested more money to refundonly $30 our money. So they kept the *** movie and still stole our money. Will never go to redbox the steal and they are Donald Trump supporters.
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Redbox Movie Dvd Rental Review

#995318
2.5
I rented a movie and no where on the description did it say that the whole movie was in a different language. The title was translated to english and the entire description was in english.
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Redbox Movie Dvd Rental Review

#945825
The movie we rented had a cinivia code the whole way through it, so we dodnt get to watch the movie....we googled this code and found out that this movie was an unauthorized copyright copy. We would like our money back on our card.
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Redbox Movie Dvd Rental Review

#944905
Rented a movie the other night and DVD didn't work. Contacted them about it via their website and got the credit (happy with that). I returned the DVD and the next morning I went to smother kiosk to get the same movie and ended up getting the exact same movie. Keeps stopping in the same exact spot! Come on, why can't the company remove these dud DVDs so that i don't have to keep waisting my time?!
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Redbox is a RIP OFF! THIS COMPANY HAD BEEN CHARGING MY CARD WITHOUT ME KNOWING. I RENTED 2 MOVIES, RETURNED ONE MOVIE THE EXACT SAME NIGHT BECAUSE I DIDNT ENJOY IT AT ALL AND RETURNED THE 2ND ONE THE VERY NEXT DAY BEFORE 9PM AND THE COMPANY CHARGES ME FOR BOTH MOVIES 2...
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1.0
Product
Redbox Movie Dvd Rental
#1023451
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Is anyone else using redbox to rent movies? We rented 8 movies and had 8 failures to play. 4 trips to 3 different rebox kiosks. We received promo codes and a refund after the 3rd attempt to watch Life of Pets and Deepwater Horizon. We made sure to rent the new movies...
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1.7
Product
Redbox Movie Dvd Rental
I didn't like
  • Bad customer service
  • Terrible customer service
#1000553
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I rented a couple of movies in December for 2 days and returned them.After my movies where returned, I started noticing more and more charges. I called and spoke to an representative he confirmed that the movies had been returned and any preauthorization charge would...
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1.2
Product
Redbox Movie Dvd Rental
#986837
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I called Redbox. Lady issued a credit. I thought it was a credit to my CC. I was wrong. It was a movie credit sent to my email. I did not want that, I just wanted my money back. She said that the movies were available at a different kiosk. Once I was there, they were...
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1.5
Product
Redbox Movie Dvd Rental
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If you still use Red Box watch your bank account even 2 months later. They have your bank information and can charge when and what they want. It is usually such a small amount most won't notice but it adds up. Shame on Redbox. We are boycotting them and will never...
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Anonymous
Anonymous

I have had the same trouble with them. They are awful. Never using them again. I hate redbox.

Product
Redbox Movie Dvd Rental
#940841
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I called Redbox company and they said that there is no where anywhere that does movies have been turned in and I said they lost their mind because I turn those movies in along with my sisters. 2 movies so either somebody at that kiosk is ripping people off or Redbox...
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2.3
Product
Redbox Movie Dvd Rental
#934452
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Redbox is a thieving ***, lying company that i wish i never ever dealt with! I will NEVER Rent from them again even if it was free for life! Their machines are garbage, they are so neglected and fried! They screwed me twice by taking money out of my account for movies...
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Product
Redbox Movie Dvd Rental
#932426
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