Product: Redbox Movie Dvd Rental Clear all filters (61 of 61 reviews match)
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I will be cancelling my credit card so Redbox cannot charge one more fraudulent charge to my account. The customer service is awful, and the operators are difficult to understand. They have double charged and overcharged. Just look online and read the hundreds of...
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Redbox Movie Dvd Rental
#1209277
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Redbox - Price Gouging

Did not return movie. Understand opportunity cost but $35 bucks for a movie is essentially price gouging. Will not use again and will let my 5k customers know in my store. As a former buy side portfolio manager I have seen numerous companies fail because of things like this. Short sighted. Will stick to Amazon. No driving. No quality issues. Unlimited movie selection.
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Redbox Movie Dvd Rental
#1203158
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Redbox - RIP OFF

I rented 3 movies from red box and we only had them for three days and Red box charged me 102 dollars that’s ridiculous and it isn’t the first time it’s happened. But i called customer service and they said they would return my money
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Redbox Movie Dvd Rental
#1202228
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Picked movie, allowed me to finish all steps required, but when it was time for movie to come out of machine, it did not. Screen said that I would NOT be charged, but showed up on bank statement any way, charged twice for one movie, this has happened to me before, when...
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Redbox Movie Dvd Rental
I didn't like
  • Getting charged twice for one movie
#1196716
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Redbox - Fraudulent Practices

Offer of incentives, and then do not honor them. Charge you over what you agree to at checkout. Happened more than once. Also depending on where you look, your account and incentives will appear different.
1.0
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Advertised vs Delivered
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Redbox Movie Dvd Rental
#1192422
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I have been a redbox customer for some time, this company has great dvd's but the charges that occur are ridiculous. I recently rented three movies mind you that skipped throughout the time playing. I had to download app to receive more information about specials so I...
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Redbox Movie Dvd Rental
#1188035
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Rented 3 movies on Redbox and my son returned them he said he returned them before 9 but anyway I was charged for two of them a late fee for returning them after 9 he did wait two days and return the other one but I was charged a total of $17 for 3 movies that one was...
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1.5
Floyd, Virginia
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Redbox Movie Dvd Rental
#1182875
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Redbox Beta Steaming

Worked one time and only got to watch movie that was rented once. Next day of 3 day rental was Not Available. Upon trying to rent again error appeared and cannot pay for movie and after over an Hour with Customer Service on Hold gave up on the Fix! What a Joke!
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Redbox Movie Dvd Rental
#1174275
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Redbox - Need a refund my money I never got the movies please refund

Keep taking my money off my card please refund my money
3.5
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Redbox Movie Dvd Rental
#1172946
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Redbox - Charged $20 for a movie I returned

I had rented two movies, and returned them within 3 days and I was charged $20. When I contacted redbox they told me this was the fee for keeping the movie for more than one day. I could have bought the movie for the price they had charged me. Will never be using there services again.
1.0
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website
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Redbox Movie Dvd Rental
#1168783
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