Manufacturer: Redbox Category: Dvd Rentals Clear all filters (36 of 36 reviews match)
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My husband was got sick. Then, much rain. The 2 times I was able to make it to closest Redbox, it was full. 1st time since 2009 we request courtesy credit, we were told $5. Gee, Thanks..
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Anonymous
Smatski

I'm not sure what your husband's being sick or "much rain" has to do with anything.You've only had this one problem in all these years and they paid you for an extra rental or...

2.7
Product
Redbox Movie Dvd Rental
#1073938
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I told Redbox this is a scam to get extra money to watch a dvd I have already rented and paid for. They say that Redbox is not requiring me to download or pay for a specific driver if I do not want to, and the Redbox does not make any money from the downloaded driver....
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Anonymous
Doug

It sounds like somebody copied the DVD and programmed the disk to send you to there site so you could pay them the money for the drivers. Redbox had nothing to do with itI won...

2.2
Product
Redbox Movie Dvd Rental
I didn't like
  • Bate and switch
  • No way to contact anyone
#1068778
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We were trying to watch a movie from redbox and it kept skipping. We are very disappointed in this service and will not continue to use redbox in the future. .
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Anonymous
Anonymous

Yeah it's frustrating. But I've noticed that many redbox discs just need a good but careful cleaning and then work just fine. If they don't, you can get a refund or movie cred...

Product
Redbox Movie Dvd Rental
#1062938
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Redbox - Misleading the public

#1075875
2.1
They list on there website that the dvd will be released on 7-11-17 And when you go to rent the movie. Its changes the date till 8-9-17. Redbox has done tbis a couple dozen times. Refbox also like to remt a movie that they say it new. And it reality the movie has been out for years.
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Redbox is just a scam

#1057148
1.0
Never again will I rent from this company. I give chance after chance after being overcharged for movies that have been returned already or because the machine was faulty, or have only been out for one week and I end up paying full price. Now, a lawyer and BBB have been contacted. This is ridiculous.
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Redbox Movie Dvd Rental Review

#998755
1.0
Redbox stole me and my wifes money. Charged $81. For 3 *** movies eventhough they were returned and requested more money to refundonly $30 our money. So they kept the *** movie and still stole our money. Will never go to redbox the steal and they are Donald Trump supporters.
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Redbox Movie Dvd Rental Review

#995318
2.5
I rented a movie and no where on the description did it say that the whole movie was in a different language. The title was translated to english and the entire description was in english.
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Movie was returned but Redbox never received it. I know I received a receipt that said it was returned but now about a week later I'm being billed $27.00 for a non-returned movie. Talked to customer service, they refunded part of the charge but not all of it. Their...
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3.0
Product
Redbox Movie Dvd Rental
#1058193
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I rented a movie on 4-7 and returned it on 4-8 and rented another movie. Three weeks later they are telling me the movie that I rented on 4-7 they never received it. I told her I returned it at the same box we rented the 4-8 movie and all she could say was sorry we did...
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1.0
Product
Redbox Movie Dvd Rental
I didn't like
  • Charged when kiosk is defective
  • Bad customer service
  • Overcharging due to an error on their equipment
#1040590
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I have been renting from Redbox for 5+ years, lost two movies in my car ONE TIME and I get this $52 charge on my bank account. One of the movies I had intended to return for an exchange because of the terribleness of it, I believe many agree with me, was 'Compadres'....
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Anonymous
Jim Bob Cooter

The lost DVD policy is very clear. You're an *** for losing the movies--don't blame Redbox.

1.0
Product
Redbox Movie Dvd Rental
I didn't like
  • Customer service
  • No customer service review on their website
#1031112
Reply to reviews
Per my conversation with RedBox representative on 3-31-17, I asked them to please CANCEL my order and do NOT charge my credit card because I went to their Harris Teeter kiosk to pickup my order and their machine told me I could not pick up the DVD that I had ordered...
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2.1
Product
Redbox Movie Dvd Rental
I didn't like
  • Did not deliver the dvd i ordered and refused to refund
#1028457
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Redbox is a RIP OFF! THIS COMPANY HAD BEEN CHARGING MY CARD WITHOUT ME KNOWING. I RENTED 2 MOVIES, RETURNED ONE MOVIE THE EXACT SAME NIGHT BECAUSE I DIDNT ENJOY IT AT ALL AND RETURNED THE 2ND ONE THE VERY NEXT DAY BEFORE 9PM AND THE COMPANY CHARGES ME FOR BOTH MOVIES 2...
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1.0
Product
Redbox Movie Dvd Rental
#1023451
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Is anyone else using redbox to rent movies? We rented 8 movies and had 8 failures to play. 4 trips to 3 different rebox kiosks. We received promo codes and a refund after the 3rd attempt to watch Life of Pets and Deepwater Horizon. We made sure to rent the new movies...
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1.7
Product
Redbox Movie Dvd Rental
I didn't like
  • Bad customer service
#1000553
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I rented a couple of movies in December for 2 days and returned them.After my movies where returned, I started noticing more and more charges. I called and spoke to an representative he confirmed that the movies had been returned and any preauthorization charge would...
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1.2
Product
Redbox Movie Dvd Rental
#986837
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