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REDBOX STOLE FROM MY BANK ACCOUNT AND ADMITTED THAT IT WAS A PREVIOUS TRANSACTION THAT WAS NOT PAID FOR A COUPLE OF WEEKS AGO. ON TOP OF THAT THEY CHARGED ME TWICE FOR ONE MOVIE. THEY LOVE TO TALK OVER YOU. I HAD TO TELL HER "SHUT-UP" A FEW TIMES JUST TO TELL MY POINT....
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1.0
#1082133
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They advertise no late fees and a 1$ a day.... that is total ***! If that Is the case tell me why i got charged 60$ for two movies that i already turned it. if i new i was going to get charged that much i would have just bought them new from Wal-mart for LESS!!!! THIS...
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#1080101
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My husband was got sick. Then, much rain. The 2 times I was able to make it to closest Redbox, it was full. 1st time since 2009 we request courtesy credit, we were told $5. Gee, Thanks.
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Anonymous
Smatski

I'm not sure what your husband's being sick or "much rain" has to do with anything.You've only had this one problem in all these years and they paid you for an extra rental or...

2.7
#1073938
Reply to reviews

Redbox - Company is a scam

Redbox
#1122749
1.0
Details
Movies were returned an still they charged me for total price of the movies. Not to mention they waited a month to post the charges causing overdraft fees.
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Redbox - I got charged twice for aone night rental
1/1

Redbox - I got charged twice for aone night rental

Redbox
#1109026
Yesterday. Got charged twice.
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Redbox - Phone support is the worst

Redbox
#1107916
1.3
Details
When i spoke with Redbox phine support, they told me no refund despite renting a binus (free) movie and being unabke to return it the next day because the bix was down. When i saud i woukd never rent again, they said "sorry to hear that". Fine, rotate on the $ you got. And I'm posting this review everywhere. Do NOT rent from this ripoff artists.
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website

Redbox - Bull ***

Redbox
#1096055
1.0
Details
Red box is a money racket they will charge you more money than they are supposed to when you are a little late might as well go and buy the movie it will be a whole lot cheaper
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Product or Service Quality
Redbox - Cinavia error code 3
no sound for much of the movie "The Shack" as it had "cinavia error code 3" very disappointed to finally have time for movie, and it was unable to be viewed. According to the code, this is pirated video. Not sure if this is a scam, or if Redbox is now pirating videos....
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Anonymous
Angie

We rented The Shack tonight in TN. Having the exact same issue. We are extremely disappointed to get over halfway through the movie and the sound went out. Same error. So thi...

3.0
#1069722
Reply to reviews
I have rented many Red Box dvd's, and occasionally, not all the time or even often, just now and then, I get a dvd that puts up a screen that tills me the media is unsupported and has a box to click to fix it. This redirects you to a driver download that cost $14.00....
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Anonymous
Doug

It sounds like somebody copied the DVD and programmed the disk to send you to there site so you could pay them the money for the drivers. Redbox had nothing to do with itI won...

2.2
I didn't like
  • Bate and switch
  • No way to contact anyone
#1068778
Reply to reviews
We were trying to watch a movie from redbox and it kept skipping. We are very disappointed in this service and will not continue to use redbox in the future.
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Anonymous
Anonymous

Yeah it's frustrating. But I've noticed that many redbox discs just need a good but careful cleaning and then work just fine. If they don't, you can get a refund or movie cred...

#1062938
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I rented 2 movies in the last two weeks. They both had an message about the audio output temporarily muted. And being protected by cinavia and is not authorized for play back on this device. Http:// Www.cinavia.com. This is nonsense and a complete waste of my time and...
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1.3
#1061168
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Movie was returned but Redbox never received it. I know I received a receipt that said it was returned but now about a week later I'm being billed $27.00 for a non-returned movie. Talked to customer service, they refunded part of the charge but not all of it. Their...
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3.0
#1058193
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I rented a movie on 4-7 and returned it on 4-8 and rented another movie. Three weeks later they are telling me the movie that I rented on 4-7 they never received it. I told her I returned it at the same box we rented the 4-8 movie and all she could say was sorry we did...
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1.0
I didn't like
  • Charged when kiosk is defective
  • Terrible customer service
  • Overcharging due to an error on their equipment
#1040590
Reply to reviews
What a nightmare. I rented a game for my son-two hours later I was in the ER and had surgery. I was gone from my home for 2weeks. Got home and called them, explained the entire scenario. Ok, no problem, we can refund your money. Or half of it. I'm reasonable and I...
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Anonymous
Anonymous

AWWWW!!! Poor baby had to pay their LATE FEES!!!! Jeez get over yourself!!! WHY should you get a refund?? No one else could rent that game while YOUR CHILD had it THEIR POSESS...

Anonymous
Anonymous

Shame on you.

1.0
#1034248
Reply to reviews