no sound for much of the movie "The Shack" as it had "cinavia error code 3" very disappointed to finally have time for movie, and it was unable to be viewed. According to the code, this is pirated video. Not sure if this is a scam, or if Redbox is now pirating videos....Read more
I have rented many Red Box dvd's, and occasionally, not all the time or even often, just now and then, I get a dvd that puts up a screen that tills me the media is unsupported and has a box to click to fix it. This redirects you to a driver download that cost $14.00....Read more
We were trying to watch a movie from redbox and it kept skipping. We are very disappointed in this service and will not continue to use redbox in the future.Read more
Redbox - Refund
When return movies am i refunded.
Redbox - It's a phony!!
I went to the red box on Pima and Columbus in Tucson Arizona try to rent the game prey for PS4 instead I got a recorded disc with the barcode taped onto it
Redbox - Monster truck
Im getting charge in my bank car still the movie been return the next day rental. I will never rent from u guys if this dont stop today
Redbox - Misleading the public
They list on there website that the dvd will be released on 7-11-17 And when you go to rent the movie. Its changes the date till 8-9-17. Redbox has done tbis a couple dozen times. Refbox also like to remt a movie that they say it new. And it reality the movie has been out for years.
I rented 2 movies in the last two weeks. They both had an message about the audio output temporarily muted. And being protected by cinavia and is not authorized for play back on this device. Http:// Www.cinavia.com. This is nonsense and a complete waste of my time and...Read more
Movie was returned but Redbox never received it. I know I received a receipt that said it was returned but now about a week later I'm being billed $27.00 for a non-returned movie. Talked to customer service, they refunded part of the charge but not all of it. Their...Read more
I rented a movie on 4-7 and returned it on 4-8 and rented another movie. Three weeks later they are telling me the movie that I rented on 4-7 they never received it. I told her I returned it at the same box we rented the 4-8 movie and all she could say was sorry we did...Read more
I didn't like
- Overcharging due to an error on their equipment
- Charged when kiosk is defective
- Terrible customer service
What a nightmare. I rented a game for my son-two hours later I was in the ER and had surgery. I was gone from my home for 2weeks. Got home and called them, explained the entire scenario. Ok, no problem, we can refund your money. Or half of it. I'm reasonable and I...Read more
I noticed fraudulent charges on my cc; two of which were small charges from Redbox. I've never had a Redbox account. I called my bank and reported the charges. My bank canceled the card and issued me a new one. About a month later two large charges from Redbox appeared...Read more
I have been renting from Redbox for 5+ years, lost two movies in my car ONE TIME and I get this $52 charge on my bank account. One of the movies I had intended to return for an exchange because of the terribleness of it, I believe many agree with me, was 'Compadres'....Read more
I didn't like
- No customer service review on their website
- Customer service
Per my conversation with RedBox representative on 3-31-17, I asked them to please CANCEL my order and do NOT charge my credit card because I went to their Harris Teeter kiosk to pickup my order and their machine told me I could not pick up the DVD that I had ordered...Read more
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