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Redbox - Cinavia error code 3
no sound for much of the movie "The Shack" as it had "cinavia error code 3" very disappointed to finally have time for movie, and it was unable to be viewed. According to the code, this is pirated video. Not sure if this is a scam, or if Redbox is now pirating videos....
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Anonymous
Angie

We rented The Shack tonight in TN. Having the exact same issue. We are extremely disappointed to get over halfway through the movie and the sound went out. Same error. So thi...

3.0
#1069722
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I have rented many Red Box dvd's, and occasionally, not all the time or even often, just now and then, I get a dvd that puts up a screen that tills me the media is unsupported and has a box to click to fix it. This redirects you to a driver download that cost $14.00....
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Anonymous
Doug

It sounds like somebody copied the DVD and programmed the disk to send you to there site so you could pay them the money for the drivers. Redbox had nothing to do with itI won...

2.2
I didn't like
  • Bate and switch
  • No way to contact anyone
#1068778
Reply to reviews
We were trying to watch a movie from redbox and it kept skipping. We are very disappointed in this service and will not continue to use redbox in the future.
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Anonymous
Anonymous

Yeah it's frustrating. But I've noticed that many redbox discs just need a good but careful cleaning and then work just fine. If they don't, you can get a refund or movie cred...

#1062938
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Redbox - Refund

Redbox
#1090976
When return movies am i refunded.
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Redbox - It's a phony!!
1/1

Redbox - It's a phony!!

Redbox
#1089280
I went to the red box on Pima and Columbus in Tucson Arizona try to rent the game prey for PS4 instead I got a recorded disc with the barcode taped onto it
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Redbox - Monster truck

Redbox
#1080867
1.0
Details
Im getting charge in my bank car still the movie been return the next day rental. I will never rent from u guys if this dont stop today
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website

Redbox - Misleading the public

Redbox
#1075875
2.1
Details
They list on there website that the dvd will be released on 7-11-17 And when you go to rent the movie. Its changes the date till 8-9-17. Redbox has done tbis a couple dozen times. Refbox also like to remt a movie that they say it new. And it reality the movie has been out for years.
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website
I rented 2 movies in the last two weeks. They both had an message about the audio output temporarily muted. And being protected by cinavia and is not authorized for play back on this device. Http:// Www.cinavia.com. This is nonsense and a complete waste of my time and...
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1.3
#1061168
Reply to reviews
Movie was returned but Redbox never received it. I know I received a receipt that said it was returned but now about a week later I'm being billed $27.00 for a non-returned movie. Talked to customer service, they refunded part of the charge but not all of it. Their...
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3.0
#1058193
Reply to reviews
I rented a movie on 4-7 and returned it on 4-8 and rented another movie. Three weeks later they are telling me the movie that I rented on 4-7 they never received it. I told her I returned it at the same box we rented the 4-8 movie and all she could say was sorry we did...
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1.0
I didn't like
  • Overcharging due to an error on their equipment
  • Charged when kiosk is defective
  • Terrible customer service
#1040590
Reply to reviews
What a nightmare. I rented a game for my son-two hours later I was in the ER and had surgery. I was gone from my home for 2weeks. Got home and called them, explained the entire scenario. Ok, no problem, we can refund your money. Or half of it. I'm reasonable and I...
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Anonymous
Anonymous

AWWWW!!! Poor baby had to pay their LATE FEES!!!! Jeez get over yourself!!! WHY should you get a refund?? No one else could rent that game while YOUR CHILD had it THEIR POSESS...

Anonymous
Anonymous

Shame on you.

1.0
#1034248
Reply to reviews
I noticed fraudulent charges on my cc; two of which were small charges from Redbox. I've never had a Redbox account. I called my bank and reported the charges. My bank canceled the card and issued me a new one. About a month later two large charges from Redbox appeared...
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Anonymous
Priscilla

Yes it is happening to me now. I had to cancel my card I called Redbox and they said at first they are taking partial payments I told them I shouldn't even have partial paymen...

Anonymous
Anonymous

Or that a family member has used YOUR info to rent from Redbox. Is THAT ringing any bells?

#1033471
Reply to reviews
I have been renting from Redbox for 5+ years, lost two movies in my car ONE TIME and I get this $52 charge on my bank account. One of the movies I had intended to return for an exchange because of the terribleness of it, I believe many agree with me, was 'Compadres'....
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Anonymous
Jim Bob Cooter

The lost DVD policy is very clear. You're an *** for losing the movies--don't blame Redbox.

1.0
I didn't like
  • No customer service review on their website
  • Customer service
#1031112
Reply to reviews
Per my conversation with RedBox representative on 3-31-17, I asked them to please CANCEL my order and do NOT charge my credit card because I went to their Harris Teeter kiosk to pickup my order and their machine told me I could not pick up the DVD that I had ordered...
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2.1
I didn't like
  • Did not deliver the dvd i ordered and refused to refund
#1028457
Reply to reviews