REDBOX STOLE FROM MY BANK ACCOUNT AND ADMITTED THAT IT WAS A PREVIOUS TRANSACTION THAT WAS NOT PAID FOR A COUPLE OF WEEKS AGO. ON TOP OF THAT THEY CHARGED ME TWICE FOR ONE MOVIE. THEY LOVE TO TALK OVER YOU. I HAD TO TELL HER "SHUT-UP" A FEW TIMES JUST TO TELL MY POINT....Read more
They advertise no late fees and a 1$ a day.... that is total ***! If that Is the case tell me why i got charged 60$ for two movies that i already turned it. if i new i was going to get charged that much i would have just bought them new from Wal-mart for LESS!!!! THIS...Read more
My husband was got sick. Then, much rain. The 2 times I was able to make it to closest Redbox, it was full. 1st time since 2009 we request courtesy credit, we were told $5. Gee, Thanks.Read more
Redbox - Company is a scam
Movies were returned an still they charged me for total price of the movies. Not to mention they waited a month to post the charges causing overdraft fees.
Redbox - I got charged twice for aone night rental
Yesterday. Got charged twice.
Redbox - Phone support is the worst
When i spoke with Redbox phine support, they told me no refund despite renting a binus (free) movie and being unabke to return it the next day because the bix was down. When i saud i woukd never rent again, they said "sorry to hear that". Fine, rotate on the $ you got. And I'm posting this review everywhere. Do NOT rent from this ripoff artists.
Redbox - Bull ***
Red box is a money racket they will charge you more money than they are supposed to when you are a little late might as well go and buy the movie it will be a whole lot cheaper
no sound for much of the movie "The Shack" as it had "cinavia error code 3" very disappointed to finally have time for movie, and it was unable to be viewed. According to the code, this is pirated video. Not sure if this is a scam, or if Redbox is now pirating videos....Read more
I have rented many Red Box dvd's, and occasionally, not all the time or even often, just now and then, I get a dvd that puts up a screen that tills me the media is unsupported and has a box to click to fix it. This redirects you to a driver download that cost $14.00....Read more
We were trying to watch a movie from redbox and it kept skipping. We are very disappointed in this service and will not continue to use redbox in the future.Read more
I rented 2 movies in the last two weeks. They both had an message about the audio output temporarily muted. And being protected by cinavia and is not authorized for play back on this device. Http:// Www.cinavia.com. This is nonsense and a complete waste of my time and...Read more
Movie was returned but Redbox never received it. I know I received a receipt that said it was returned but now about a week later I'm being billed $27.00 for a non-returned movie. Talked to customer service, they refunded part of the charge but not all of it. Their...Read more
I rented a movie on 4-7 and returned it on 4-8 and rented another movie. Three weeks later they are telling me the movie that I rented on 4-7 they never received it. I told her I returned it at the same box we rented the 4-8 movie and all she could say was sorry we did...Read more
I didn't like
- Charged when kiosk is defective
- Terrible customer service
- Overcharging due to an error on their equipment
What a nightmare. I rented a game for my son-two hours later I was in the ER and had surgery. I was gone from my home for 2weeks. Got home and called them, explained the entire scenario. Ok, no problem, we can refund your money. Or half of it. I'm reasonable and I...Read more
Do you have something to say about Redbox? What happened? What can we help you with?