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On October the 5th Redbox withdrew money from my account. Redbox withdrew the amount of $58.51 from my account without cause, because I did not receive game and they still are wanting me to pay more money for a game I did not receive. I have call Redbox several times...
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1.0
#1123665
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Over charged 3 different time for movie that were returned on time. Bank statment is how i found out about. When asked about the over charge they were out 6 days im only off the weekend. I was promise to be paid back $14.00 within 3 to 5 days and nothing. I called back...
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2.4
#1121163
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Scam! just happened to me for the first time after using redbox for as long as they've been around. I have always reserved online and sometimes picked up the next day. I have never been charged for the reservation as long as i picked it up within their designated time...
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2.1
#1119710
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Redbox - Not good

Redbox
#1141514
1.0
Details
They do not dowhat they said they was going to do
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Product or Service Quality
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Value for money
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Redbox - Horribleee illegal!

Redbox
#1134877
1.0
Details
Kept taking money out of my account illegally in increments of $12 and $14. Screwed up my whole account. When I talked to customer service (Even talked to manager) and he said there was nothing they could do! Everytime we rent a movie it skips sometimes even until the point of not being able to watch it at all! Such a headache. Save your time and money and go buy the movie it will cost you less!
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website

Redbox - They suck

Redbox
#1132051
Tried contacting them after they took money out of my account and my account was at $0 . They took out way too much money saying I kept owing for movies I returned . I changed my bank card and I won't use redbox ever again they can kiss my *** !
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Redbox - Returned movie still being chatged

Redbox
#1128521
Rented a movie returned it the next day so far they charged over 25 dollars
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Within the last 6 months or so I have rented movies three different times only to notice that the movie I rented was not the one that was actually in the box rather a movie from home that someone had taken and reattached the sticker to. I called Redbox and was given a...
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1.7
Bethune, South Carolina
#1108948
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We have rented from RedBox for years. There have been a couple times there were issues with the vending machine. But I have never had a poor experience with their support. We accidentally thought we had returned a movie when we had not. My wife called them to see if...
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Anonymous
David smith

Well I'm glad they helped u I got stuck paying 3 times what it was worth.

4.6
#1093034
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Today I receive a msg on my phone from my credit card saying that I have been charge 29.12 and 29.34 by redbox so I wake up and call redbox before I call my bank and they say that is not refundable and hang up so I call my back the transaction is pending but they can...
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1.0
#1092546
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Don't rent movies from red box I have been trying to return 2 movies for 3 days and the machines in shop rite in Liberty NY and Monticello NYalso the Wal-Mart in Monticello NY won't allow me to return them it allows you to take them out but not return and they expect...
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1.0
#1087710
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Happens every time I go to pick up or return a movie. I rent on-line. Great concept but useless if I show up at the kiosk to rent or return and someone is there casually scrolling through the movies. What should be a 30 second transaction becomes upwards of 10 minutes...
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4.2
I liked
  • Prices of the movies
I didn't like
  • Waiting behind people who walk- up to shop
#1087250
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Katy, TX rented movie online with cc. Went to the location and swiped card but machine said no movie. I called redbox when I got home and they could see the movie I did not pick up but would not credit back my card. Instead they would give me a movie "credit" which was...
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1.6
#1086941
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So now Redbox has taken to double billing accounts. I rented two movies. I returned them the following day (before 9pm - the allotted time before they cycle out again). They billed my account for the rentals. That was fine. But then they billed my account again for the...
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Anonymous
Angela David smith

They suck,, once they have your card number they can go in to your account at anytime and charge it. Its ***

Anonymous
Rachel Hall

Redbox has billed me $40 this month for movies that I returned ON TIME. And told me "rest assured, we have it documented". They are thieves.

#1083536
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