On October the 5th Redbox withdrew money from my account. Redbox withdrew the amount of $58.51 from my account without cause, because I did not receive game and they still are wanting me to pay more money for a game I did not receive. I have call Redbox several times...Read more
Over charged 3 different time for movie that were returned on time. Bank statment is how i found out about. When asked about the over charge they were out 6 days im only off the weekend. I was promise to be paid back $14.00 within 3 to 5 days and nothing. I called back...Read more
Scam! just happened to me for the first time after using redbox for as long as they've been around. I have always reserved online and sometimes picked up the next day. I have never been charged for the reservation as long as i picked it up within their designated time...Read more
Redbox - Not good
They do not dowhat they said they was going to do
Redbox - Horribleee illegal!
Kept taking money out of my account illegally in increments of $12 and $14. Screwed up my whole account. When I talked to customer service (Even talked to manager) and he said there was nothing they could do! Everytime we rent a movie it skips sometimes even until the point of not being able to watch it at all! Such a headache. Save your time and money and go buy the movie it will cost you less!
Redbox - They suck
Tried contacting them after they took money out of my account and my account was at $0 . They took out way too much money saying I kept owing for movies I returned . I changed my bank card and I won't use redbox ever again they can kiss my *** !
Redbox - Returned movie still being chatged
Rented a movie returned it the next day so far they charged over 25 dollars
Within the last 6 months or so I have rented movies three different times only to notice that the movie I rented was not the one that was actually in the box rather a movie from home that someone had taken and reattached the sticker to. I called Redbox and was given a...Read more
Bethune, South Carolina
We have rented from RedBox for years. There have been a couple times there were issues with the vending machine. But I have never had a poor experience with their support. We accidentally thought we had returned a movie when we had not. My wife called them to see if...Read more
Today I receive a msg on my phone from my credit card saying that I have been charge 29.12 and 29.34 by redbox so I wake up and call redbox before I call my bank and they say that is not refundable and hang up so I call my back the transaction is pending but they can...Read more
Don't rent movies from red box I have been trying to return 2 movies for 3 days and the machines in shop rite in Liberty NY and Monticello NYalso the Wal-Mart in Monticello NY won't allow me to return them it allows you to take them out but not return and they expect...Read more
Happens every time I go to pick up or return a movie. I rent on-line. Great concept but useless if I show up at the kiosk to rent or return and someone is there casually scrolling through the movies. What should be a 30 second transaction becomes upwards of 10 minutes...Read more
- Prices of the movies
I didn't like
- Waiting behind people who walk- up to shop
Katy, TX rented movie online with cc. Went to the location and swiped card but machine said no movie. I called redbox when I got home and they could see the movie I did not pick up but would not credit back my card. Instead they would give me a movie "credit" which was...Read more
So now Redbox has taken to double billing accounts. I rented two movies. I returned them the following day (before 9pm - the allotted time before they cycle out again). They billed my account for the rentals. That was fine. But then they billed my account again for the...Read more
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